Frequently asked questions about industrial coal

1. How do I choose the right coal grade?

The correct grade depends on your boiler design, calorific value requirements, ash tolerance, and operational efficiency targets. Always confirm required specifications before procurement.

2. What quantity should I order?

Order quantity should align with:

• Daily consumption rate
• Available storage capacity
• Reorder cycle
• Working capital planning

3. How long does dispatch take?

Dispatch timelines depend on stock availability, transporter scheduling, distance, and site entry conditions. Confirm delivery window in advance.

4. What documents are usually required?

Documentation requirements vary by buyer and location. Common items include:

• Invoice
• Transport documentation
• Purchase order reference (if applicable)
• Delivery location confirmation

5. What causes delivery delays?

• Incorrect documentation
• Vehicle unavailability
• Gate congestion
• Site entry restrictions
• Weather conditions

6. How can I reduce operational disruptions?

• Plan reorder before stock depletion
• Confirm documentation accuracy before dispatch
• Maintain clear communication with transporter
• Share site constraints in advance

Important note

Lotus Coal provides coordination support. Technical, regulatory, and operational compliance decisions remain the responsibility of the buyer and facility operator.

Read: Coal grades explained Request coordination support

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